Dasaree

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Refund and Returns Policy

Domestic Orders:

  1. An order is eligible for return within 3 daysfrom the date of delivery.
  2. Customers can initiate a return request on the following circumstances  

Return Reason

Resolution

Item is damage / defective

Refund / Gift Card

Incorrect item delivered

Refund / Gift Card

Colour different from description

Gift card

I do not like this material

Gift card

  1. Customer has to raise a return request by sending an email to helpdasaree@gmail.comwith the order details & the return reason. Incase of damaged / incorrect item a photograph of the product, the price tag & the packing cover which got delivered is mandatory.
  2. Our support team will analyse the return request and approvethe same. 
  3. Once a return is approved, the item has to be packed & shipped to the below address.Bungalow No.46 Cantonment Varanasi Uttar Pradesh India.
  4. The products must be returned in it’s original condition, unaltered and unused. The price tag ( and the silk mark tag if applicable ) has to be present. The saree folding has to be intact.
  5. Reverse pick up is available for damaged / defective items / incorrect item for selected Pin codes.
  6. Onward & Return logistic cost of Rs. 100/- for each item will be charged on free shipping orders.
  7. Refund / gift card will be issued after receiving the item and approved by our quality assurance team. Refund amount/ Gift card will include only the cost of product. Any other cost incurred for the order by the company/ customer will not be refunded.
  8. All the refunds will be credited to the same payment mode through which the order was paid. The refund might take 7 to 10 working days to credit from the date of initiation. 
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